Privacy policy

How we use your personal information

1. Introduction

This policy applies if you are a supporter of the Society either as a member, donor, volunteer or a non-member who has purchased tickets for our events or requested to receive event notifications, eBulletins or updates regarding specific campaigns.

Bristol Civic Society (Registered Charity number 244414) collects and uses your personal information and as such is a Data Controller under the General Data Protection Regulations (GDPR). The personal data that we hold allows us to communicate with our supporters and to administer the Society: for example – to send newsletters, emails and to collect subscriptions and claim Gift Aid. We telephone supporters infrequently and only regarding Bristol Civic Society matters where they would reasonably expect us to do so, e.g. where supporters have volunteered for an activity and there is some late information to pass on to them.

We do not hold data for any other purpose nor do we hold data that is not necessary for us to fulfil our obligations.

2. Personal information that we collect, basis of processing and storage

The type of personal information that we may collect and use include, your name, address, phone and e-mail address, Gift Aid Declarations, survey responses and details of interests and skills.

This information is collected when you join the society, contact the society to update your details, respond to surveys, or as a non-member purchase tickets for our events or request to receive specific communications.

We use supporters data in ways which, we believe, they would reasonably expect on joining the Society, purchasing tickets or requesting to receive specific mailings. The legal basis for holding and processing this information is ‘legitimate interest’ or ‘consent’ under GDPR.

Personal data is held on password protected computers which are regularly backed up. The exception is Gift Aid forms, containing names and addresses, which are retained in paper form in line with HMRC requirements.

3. Sharing and retention of personal information

We will not share your personal data for with any other person or organisations unless legally obliged to do so.

We will not keep your personal data for longer than necessary under the legal basis for processing or as required to fulfil our statutory obligations.

4. Amending, accessing and deleting personal information

Supporters may amend their communications preferences using the form on our website –

and access or request deletion of their personal information, by contacting our membership secretary by email –

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